At UnCruise-Gear.com, we value your satisfaction and strive to provide you with high-quality logo gear for your travel needs. In the event that you are not completely satisfied with your purchase, we have implemented the following return policy:
Eligibility for Returns: a. Returns are accepted within 30 days from the date of delivery. b. Items must be unworn, unused, and in their original condition with all tags and packaging intact.
Return Procedure: a. If you wish to initiate a return, please contact us directly at firstname.lastname@example.org to notify us of your intent. b. Once we have received your request, we will provide you with further instructions on how to proceed with the return if any special instructions are required. c.If you would like to take care of this yourself online, you can request a refund or exchange by providing the reason with our online app. Click to start your online return here. Please ship the item(s) back to our Seattle location: UnCruise Adventures ATTN: Gear Shop 3816 18th Avenue West Seattle, WA 98119
Refunds and Replacements: a. Upon receipt and inspection of the returned item(s), we will process your refund or replacement request. b. If you choose a refund, we will issue a full refund to the original payment method used for the purchase. c. If you prefer a replacement item, we will ship it to you free of charge, subject to availability. d. Please note that any shipping charges incurred for the original purchase are non-refundable, however most domestic items are eligible for free shipping.
Contact Us: If you have any questions or need further assistance regarding our return policy, please reach out to us directly at email@example.com.
Please note the following additional information:
- We reserve the right to deny a return if the item(s) do not meet the eligibility criteria mentioned above.
- UnCruise-Gear is not responsible for any loss or damage incurred during the return shipping process. We recommend using a trackable shipping method and purchasing shipping insurance.
- In the case of defective or damaged items, please contact us within 72 hours of receiving your order to arrange for a return or exchange.
Thank you for choosing UnCruise-Gear.com for your travel gear and apparel needs. We appreciate your understanding and cooperation with our return policy.
If you are not satisfied with your purchase, you can return the product and get a refund or exchange the product for another one of similar value.
Need to return something? Start your store credit, refund or exchange.